GoDirect Managed, Break Fix and Security Services for Information Technology
Northrop Grumman Information Technology sector as your partner...
With more than 24,000 seats across the State of Texas and more than 100 years of IT expertise on its staff,
Northrop Grumman provides DIR and its customers all of the requested services and statewide coverage that is expected.
Our resources are available to the more than 3,500 GoDirect customers of DIR that exists today.
Demonstrates Proven excellence in Performance
Since 2002, our performance has been validated through our regular customer satisfaction surveys that have consistently ranked us
between 4 and 5 on a 5 point scale. In addition we have a strong record of continuous improvement in both financial and operational areas.
Works in Partnership with DIR and its Customers
Northrop Grumman has and will continue to work in partnership with DIR and it's customers to identify new solution services,
alternative contracting approaches and innovative pricing models that will continue over the long term to deliver value and drive down costs.
Provides Flexibility and Adaptability to meet Customer needs
Our ten year relationship and experience in Texas, our familiarity with existing staff and knowledge of the infrastructure provides us
the insight to be flexible and adaptable in identifying solutions that solve customer problems. In addition we have valued relationships
with many of the leading technology providers that provide leverage and solutions to meet varied customer demands.
Our Dedicated Team provides expertise and experience
- Offers desktop computers, servers, peripherals, networking, and support services for general purpose and scientific and engineering environments
- Affords you a full spectrum of computing resources and services for a fixed price per "seat" through a single task order process
- Gives you a solution that offers more control over your IT environment though Service Level Agreements you select
- Creates efficiencies and mitigates risk through standardization and unification. Also, includes life-cycle support and technology refreshment
- Delivers all IT Managed Services for Contract No. DIR-SDD-535
- Delivers Break Fix Services for Contract No. DIR-SDD-663
|
| |
Contact Information
Austin Office
7745 Chevy Chase, Bldg 5
Suite 100
Austin, TX 78752
Taray Delemore
Contracts Manager
Office 512-377-2222 x262
Fax (512) 419-9311
Email: taray.delemore@ngc.com
|
|
Current Contracts
Contract No. DIR-SDD-535
Contract No. DIR-SDD-663
|
|
